Terms of Use
1. About This Website
This website is operated by Shivang Goley to present work, perspectives, professional background, sample analyses, and consulting services related to customer feedback interpretation and reputation management.
By accessing or browsing this website, you agree to these Terms of Use. If you do not agree with these terms, please discontinue using the website.
2. Informational Nature of Content
All content published on this website—including articles, case studies, methodology summaries, frameworks, and commentary—is provided solely for general informational and educational purposes.
Website content does not constitute formal legal, financial, or binding business advice and should not automatically be treated as a contractual commitment.
3. No Guaranteed Business Outcomes
While customer feedback analysis can provide valuable business clarity, examples, analyses, recommendations, or preliminary discussions presented on this website do not guarantee specific increases in revenue, star ratings, review volume, customer retention, foot traffic, or overall business performance.
Every business operates under unique operational conditions, market factors, and customer dynamics, and individual outcomes will naturally vary.
4. Sample Work and Public Information
The website includes independent sample assessments and case-study documents created using publicly available business reviews and feedback.
These documents are presented solely to demonstrate analytical methodology, coding frameworks, and deliverable structure. They should not be interpreted as representing an existing formal client relationship or endorsement by businesses referenced in public-source examples unless explicitly stated.
5. Intellectual Property
The original website copy, case-study document layouts, methodology presentations, diagrams, branding elements, and graphics published on this site are the intellectual property of Shivang Goley and are protected by applicable copyright and intellectual property laws.
You may view, download, and read publicly available sample documents for your personal or internal business review. You may not republish, resell, or distribute these materials as your own work without prior written permission.
Third-party trademarks, company names, review platform marks, and publicly quoted feedback belong to their respective owners and are referenced solely for identification, descriptive, or analytical purposes.
6. External Links
This website contains links to external websites and social platforms, including LinkedIn (linkedin.com/in/shivang-goley) and Instagram (instagram.com/insights.shivang). These links are provided for convenience and reference only. Shivang Goley does not control and is not responsible for the content, availability, or policies of external sites.
7. Enquiries and Services
Submitting an enquiry through the website’s Contact form or initiating an email discussion does not by itself create a client relationship, retainer, or binding service agreement.
Any professional engagement or paid consulting service requires a separately agreed scope of work, deliverables, timeline, and written terms confirmed between the parties.
8. Limitation of Website Information
This website and its materials are provided on an "as is" and "as available" basis. While reasonable care is taken to ensure that information on the site is accurate and up to date, no representations or warranties of any kind, express or implied, are made regarding uninterrupted availability, timeliness, or complete freedom from technical errors.
9. Changes to These Terms
These Terms of Use may be revised from time to time. Continued use of the website following any posted updates signifies your acceptance of the revised terms.
10. Contact
If you have any questions regarding these Terms of Use, please reach out directly:
Shivang Goley
Email: shivanggoley@gmail.com
Website: https://shivanggoley.com
